Definition and diffrence of Quality Assurance & Quality Control

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Definition of Quality Assurance & Quality Control

What is Quality ?

§  Quality is defined as meeting the customer’s requirements and according to the standards
§  The best measure of Quality is given by FURPS
§  Functionality
§  Usability
§  Reliability
§  Performance
§  Scalability

Why Quality  ?

§  Quality is the important factor affecting an organization’s long term performance.
§   Quality improves productivity and competitiveness in any organization.

Quality Assurance

§  Quality Assurance is a planned and systematic set of activities necessary to provide adequate confidence that products and services will conform to specified requirements and meets user need.
§  It is process oriented.
§  Defect prevention based.
§  Throughout the Life Cycle.
§  It’s a management process.

Quality Control

§  Quality control is the process by which product quality is compared with the applicable standards and the action taken when non conformance is detected.
§  It is product oriented
§  Defect detection based



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